INDUSTRY
Government
ORG SIZE
SPOKE SOLUTIONS
Traction: Intranet, Traction: Resources Hub, Traction: Learning Hub, Traction: Workspaces
SPOKE SERVICES
Coaching & Mentoring, M365 Strategic Roadmaps, Solution Design
The Challenge
Herenga ā Nuku Aotearoa (HAN), a government commission, embarked on a significant rebranding initiative in 2022. A key component of this transformation was modernising the organisation's intranet to align with its new identity and values. However, HAN encountered several obstacles, including limited internal IT resources and tight project deadlines that threatened the successful implementation of the new intranet.
The Solution
To address these challenges, HAN partnered with Spoke to revitalise its digital workplace, employing a comprehensive strategy that integrated our core services for maximum impact:
Comprehensive Assessment and Strategic Roadmap
We conducted a thorough evaluation of HAN's existing intranet, identifying its strengths and weaknesses. This assessment informed the development of a tailored M365 Strategic Roadmap that aligned the intranet with the new brand identity, ensuring that all enhancements were relevant and impactful.
Design Excellence and User-Centric Approach
Using our Traction Intranet framework, we crafted a visually appealing and user-friendly homepage that encapsulated HAN's new brand. This design prioritised intuitive navigation and accessibility, making it easy for staff to engage with the content.
Seamless Integration of Microsoft Tools
We integrated Microsoft Teams and Viva Connections into the intranet, utilising our Traction Team Workspaces service to create a cohesive digital experience. This integration fostered enhanced collaboration and streamlined communication across the organisation, making teamwork more effective.
Capacity Building through Coaching and Mentoring
To empower HAN's internal IT team, we provided expert guidance and coaching on managing the new intranet. This training enabled the team to build their capabilities, ensuring they could maintain and adapt the platform independently over time.
The Result
Through our strategic partnership, HAN achieved:
A Modern, Brand-Aligned Intranet:
A refreshed intranet that effectively communicated HAN's new identity and values while enhancing the user experience.
Enhanced Collaboration:
Improved communication and teamwork through the successful integration of Microsoft Teams and Viva Connections, fostering a more connected organisational culture.
Reduced IT Burden:
Streamlined intranet management by simplifying custom components, allowing the IT team to focus on strategic initiatives.
Empowered IT Team:
Increased internal capabilities through comprehensive knowledge transfer, enabling HAN to adapt their intranet as needed.
Conclusion
By investing in a modern intranet, HAN successfully created a more engaging and productive digital workplace that aligns with its organisational goals.
