INDUSTRY
Property Management
ORG SIZE
60
SPOKE SOLUTIONS
Traction: Intranet, Traction: Resources Hub, Traction: Learning Hub, Traction: Project Office
SPOKE SERVICES
Coaching & Mentoring, Data & Content Migration, Solution Design
The Challenge
Willis Bond, a prominent New Zealand investment management and property development company, encountered significant challenges in collaboration and information management. With siloed operations between its Wellington and Auckland offices, inefficient file-sharing methods, and no unified digital platform, productivity and growth were hindered.
The Solution
To tackle these challenges, Willis Bond engaged Spoke to create a Microsoft 365-powered digital workplace solution tailored to their unique needs. Our approach combined strategic planning, rapid deployment, and ongoing support through the following:
Strategic Planning
Spoke crafted a roadmap addressing Willis Bond’s business goals and operational pain points, setting the foundation for a cohesive digital transformation.
Traction Intranet and Traction Resource Hub
Leveraging our Traction framework, we rapidly deployed an intranet and resource hub to centralise information access, streamline communication, and eliminate the inefficiencies caused by siloed operations.
Traction Project Management Office:
We established a centralised project management hub for Wills Bond, enabling effective project tracking, collaboration, and streamlined communication with external stakeholders.
Traction Learning Hub
Implemented a centralised space for training and knowledge sharing, ensuring staff had continuous access to essential resources and training materials.
Data and Content Migration
Our team managed the secure migration of Willis Bond’s data from legacy file servers to SharePoint Online, preserving data integrity and improving accessibility across the organisation.
Solution Design and Information Architecture
We designed an intuitive structure for Willis Bond’s digital workplace, including SharePoint-based document management, intranet, and project sites to align with user needs and maximise ease of use.
Coaching and Mentoring
To facilitate adoption, we delivered targeted coaching and mentoring to equip Willis Bond’s employees with skills for effective use of the Microsoft 365 platform, promoting long-term user engagement and self-sufficiency.
The Result
Through this partnership, Willis Bond achieved a digitally transformed workplace that enhanced collaboration, centralised information management, and empowered staff. Key outcomes included:
Enhanced Collaboration
Microsoft Teams enabled seamless communication between Wellington and Auckland, uniting the two offices on one platform.
Centralised Information Access
Consolidated document management and streamlined access to essential resources on SharePoint Online reduced file duplication and boosted efficiency.
Optimised Project Management
The project management hub facilitated effective project collaboration with internal teams and external stakeholders.
Improved Employee Empowerment
A modern, user-friendly digital workplace increased productivity and employee satisfaction, fostering a positive work environment.
Cost Reduction
Transitioning to Microsoft 365 lowered Willis Bond’s IT infrastructure and maintenance costs, providing ongoing operational savings.
By transforming its digital workplace with Spoke’s Traction framework and tailored support, Willis Bond strengthened its capacity to collaborate, innovate, and drive business success.
Conclusion
Spoke's Traction Intranet solution, and modular approach to delivery allowed WillisBond to achieve significant suite of projects to run in parallel with successful implementation for the business. More importantly in-budget and on-time.
