INDUSTRY
Government
ORG SIZE
5000
SPOKE SOLUTIONS
SPOKE SERVICES
Coaching & Mentoring, M365 Strategic Roadmaps, Solution Design
The Challenge
Oranga Tamariki, New Zealand’s Ministry for Children, sought to complete a key phase of its Information Management (IM) roadmap—introducing secure external sharing to reduce dependency on high-risk data-sharing solutions and empower staff with self-service capabilities. Additionally, the ministry aimed to leverage Microsoft Purview for data governance and reduce ongoing costs with external IT providers.
The Solution
To address these goals, Oranga Tamariki partnered with Spoke, engaging them as Microsoft 365 subject matter experts and quality assurance specialists. Spoke’s role encompassed guidance and support across multiple areas:
Business Requirements Gathering:
Spoke collaborated closely with the ministry to define specific project needs and objectives, ensuring the solution aligned with their goals.
Solution Design:
Using the gathered requirements, Spoke developed a Microsoft 365 solution tailored to meet the ministry’s objectives for secure, self-service sharing.
Platform Expertise:
Spoke provided ongoing expert guidance and clarified technical queries around Microsoft 365 capabilities, ensuring confidence in the platform.
Quality Assurance:
Comprehensive testing validated the solution’s quality, ensuring it met the ministry’s standards for security and usability.
The Result
Secure External Sharing:
The new solution enabled Oranga Tamariki to securely and flexibly share information with external parties, aligning with their data governance needs.
Successful Pilot Implementation:
The ministry successfully rolled out a pilot of the new Microsoft 365 solution, enabling staff to request and manage sharing sites independently.
Internal Focus Shift:
As a result of this initiative, Oranga Tamariki shifted its internal focus towards enhancing operational structures. The full self-service rollout remains on the IT roadmap for further development.
Conclusion
Oranga Tamariki's partnership with Spoke continues to demonstrate the value of expert guidance, with achieving a secure and efficient external sharing solution, and continued transfer of knowledge and expertise to internal teams in Information Management and Technology-and-Channels.
