Solution Design
Solutions, identified, defined and delivered - often without the need for development.
Designed to support customers using the ever-expanding capabilities in SharePoint Online and Office 365, Spoke provide expertise, support and guidance from the very beginning of your journey.
Many organisations struggle to align IT capabilities with business needs. Too often, the default response is "no." At Spoke, we challenge this mindset by offering clear, practical solution design advice. Our service empowers business users to find real solutions using the tools they already have—like Microsoft 365 and SharePoint Online.
We support you from the start, helping you plan your strategy and roadmap, all the way through to embedding processes that work for your business. Our proven methodology and extensive experience ensure you get the best value from your technology without the need for heavy development.
What do you get?
Solution Design services can help with :
assess your business needs to provide relevant option(s)
create roadmap, mapping requirements to capabilities
identify skills and knowledge required to support you
provide guidelines & standards for best results
help you establish adoption and training programmes
The single biggest benefit is being able to get more than 1 set of expertise when you need it!
Extending your team's skills, Spoke brings the support and expertise from 3 or more disciplines:
solution and user-experience design
technical implementation expertise
information management
In a practical sense, if you want to do this with a SharePoint Online and Microsoft 365, you will get SharePoint technical solution support, applied information management, process guidance and user-adoption support before you start.
It's like planning a journey and having a personal valet, a tour-guide and a friendly local-resident sat in your taxi to the airport.
Our approach
What does it actually mean to you ...as a business?
You get the benefit of a proven starting points for:
access to knowledge and models of proven solution delivery using SharePoint and Microsoft 365
establishing shared understanding and vocabulary
rapid business process analysis and capability mapping processes
simplified guidance for establishing lite-weight business, information and document processes
a range of expertise, from different disciplines - IM, operations, development, user-experience design
the wisdom of prior experience and execution
We provide a suggested packing list, instructions, hot-spots and tips-n-tricks which make the journey shorter, and ultimately more likely to get you where you want to go.
By taking you through a managed design process, you get to know what's, why's and wherefores' ahead of time.
We know every business is different, and you will need something crafted for you - but we also know where most businesses are the same. We can cut the time getting through the commonality, to make it fit for you.
Your roadmap.
A solutions roadmap is thought of as clear-cut, like an A-Z. A business roadmap has changes-in-directions based on the changing baselines, business requirements and cultures in your organisation; it's more like making use of satellite navigation and road-traffic services - you give it a destination, and you are redirected around road works, busy streets and washed-out roads as things change around you.
A solution journey with businesses is always interesting and never the same twice. Your final destination may not actually be what you thought. When your planning and packing is done, ask us how to make it there in one piece — using everyday tools like SharePoint Online and Microsoft 365.
